Helping Advisor teams engage clients efficiently
Collaborating with clients across multiple advisors can create inefficiencies affecting the client experience, and expose the firm to security risks.
Book a DemoTrusted by forward thinking firms
Our clients understand today's risks around email-based communication of sensitive information.
Employee productivity impacts client experiences
"If we didn’t have SideDrawer – we’d have to re-invent the wheel, and revert back to the traditional ways - and our clients would find us super annoying."
Bernie Geiss, Cove Continuity Advisors (Team of 10+)
REMOVING BOTTLENECKS
Teams thrive with efficiency
Growing a business requires scalable processes, that work across teams and support staff.
SideDrawer becomes an essential practice tool:
-
Enabling easy Team creation to segregate specialists for client service and related engagements
-
Ensuring all client data is centralized and accessible by the right team members
-
Ensuring all activity is tracked for compliance and data privacy reasons
-
Ensuring client, family and professional engagement is within one platform vs. an individual's mailbox
-
Ensuring processes are automated based on triggers within CRMs or other applications
-
Ensuring consistency of record keeping across all Team members
-
Ensuring no Team member is unaware of information gathered, or documents received
-
Ensuring any Team member departures or hires are immediately reflected in their data access for security and compliance
-
Providing clients a holistic, multi-advisor, multi-point of contact experience
MORE PEOPLE = MORE RISK
Emails are the #1 risk to businesses today
With more team members, firms have exponential risk to viruses, malware, ransomeware, and phishing attempts that can materially impact your business.
Any mailbox takeover can expose client data and result in regulatory and compliance obligations.
-
SideDrawer has built-in virus and malware scanner for each file added
-
Eliminates 100% of sensitive information from mailboxes
-
Reduces overall email traffic by 40% during client engagements, reducing risk exposure and driving efficiency
-
Integrates with your existing storage to avoid the need for unsecure file sharing links
-
Allows third party users to be added easily avoiding email exchanges between multiple parties
TRUE ORGANIZATION
Let your free-thinkers focus on clients not document admin
Growing advisor teams can easily lose track of organizational structure.
SideDrawer Types contain Tiles which are organizational categories.
This format allows for expedited setup, consistent organization, promoting familiarity and repeated usage across all those interacting with secure information.
ESSENTIAL PRACTICE MANAGEMENT
Central role for any wealth business
SideDrawer is used in almost every aspect of a wealth firm’s activities.
A study by a global process management company across a number of firms of different sizes showed SideDrawer’s contribution to different data and document-related processes.
INFO REQUESTS
Streamlining collection
Secure forms and file requests can be templated, automated, and triggered through API calls from other systems, or Zapier-like integrations.
This efficient collection method results in 3-5x faster data collection, improving the client experience and streamlining your day-to-day.
INCREASE CAPACITY
Immediate capacity growth
SideDrawer's admin savings can lead to 40% capacity growth in your business from reduced admin work!
A growing team would traditional require additional support staff to manage operational processes, new clients and existing client servicing.
With increased efficiency, SideDrawer can create additional capacity within admin support and staff.
"We were already a digital practice, but because of SideDrawer, I am now able to support 7 advisors due to its admin efficiency."
Kayla Munro, New Outlook Wealth
"We were already a digital practice, but because of SideDrawer, I am now able to support 7 advisors due to its admin efficiency."
Kayla Munro, New Outlook Wealth
TEAMS FOR SECURE ACCESS
Create Teams for grouped access
With increasing data privacy and governance, users also need to ensure their data is adequately protected.
With 100% activity tracking, transparent actions display, back-office and middle-office optional access, maintain confidence over your firm's activity.
For Enterprise customers, offer your professional partner groups, like entire accounting firms, the ability to manage their own team's access to your clients' vaults.
MULTIPLE SECURITY CHECKS
Scan every upload
With multiple individuals engaging with clients and their extended professional network, the business' exposure increases materially.
We scan every file for virus and malware signatures without leaving our environment, without relying on third party platforms that may violate your data privacy.
"We've been using SideDrawer with family members, accountants, and lawyers without any difficulty, and all the while improving the client experience."
Alex Liber, Cove Continuity Advisors
"We've been using SideDrawer with family members, accountants, and lawyers without any difficulty, and all the while improving the client experience."
Alex Liber, Cove Continuity Advisors
ENHANCED COMPLIANCE
Transparent exchanges avoid miscommunications
With complete transparency around WHO provided specific data or documents and WHEN, there can be no debate over what information was available, provided by and incorporated in any analysis.
BRANDING
Each Advisor has their own brand? No problem!
SideDrawer's multi-Affiliate capability allows each individual Affiliate to control their own branding, logos, colors, email notifications and configurable client experience.
SUPPORT INCLUDED
We have exceptional support for all users!
SideDrawer's support team has a 95%+ satisfaction rating from all users - advisors, admin staff, clients, family members and collaborators.
We know advisors don't want to give tech support to clients, that's where we can engage and treat all users with the same white glove service they expect!
SIDEDRAWER DESKTOP
Use local desktop app for data migration
Our own SideDrawer Desktop app provides a local file/folder structure of all the accessible files in our cloud environment.
This supports bulk migration, local on-prem service backups, and other capabilities for overall management.
Given the proprietary organization structure, we recommend this be limited to admin or professional users.
TEAMS FOR SECURE ACCESS
Connect your tools and work smarter
Use any of our custom integrations, or integrate with 6,000+ apps through Zapier to help you work seamlessly, reducing admin work and focusing on things that matter.
CENTRALIZE FILE STORAGE
Works with your file storage
Connect your existing storage platform so SideDrawer becomes the collaboration, workflow, access control and privacy layer.
For Enterprises, SideDrawer can connect to ECMs (Enterprise Content Management) systems or on-premise storage.
ENTERPRISE GRADE
Infrastructure agnostic architecture
SideDrawer's architecture integrates with complex identity management, client access matrices, and segmented storage, with a turn-key approach implementation.
DEVELOPER FRIENDLY
100% API built for exceptional flexibility
SideDrawer can be embedded as a product enhancement, a white-label integration, or a complete Platform-as-a-Service offering for larger enterprises.
The only document management that satisfies all stakeholders!
"No Advisor would give up SideDrawer. The impact to their practice and client experience is too positive."
Financial Advisor, Multi-Advisory Firm
"SideDrawer allows me to ensure all documentation across our 70+ advisors is organized consistently and efficiently."
VP Technology, Ultra High Net Worth Manager
Start with SideDrawer!
Get started right away!
- Free trial for 14 days.
- Start inviting Collaborators - it's free!
- Get your own Branding and Custom URL!
Want to learn more? Watch a demo!
Schedule a Live 1-on-1 or watch a pre-recorded sales demo!
- Schedule at your own convenience!
- Takes under 15 minus