Experience a Digital Vault!
We've curated an experience that showcases the power of SideDrawer for Wealth/Planning or a Business Banking use case, or opt to see both!
This is a full blown experience with all the security profile and setting a real client would experience.
Mid-Market & Enterprise Offering
For Mid-Market and Enterprise clients, SideDrawer can provide integrated logins to existing portals, unified client experience with custom designs, and completely segregated and dedicated storage of PII and data/documents. Contact us to learn more!
How SideDrawer is Being Used Across
Financial Services Firms
Challenge & Risk
Financial Advisors Creating Wealth Plans
Creating a wealth plan requires collecting tax statements, estate documents, financial plans, and interacting with family members and professionals like accountants or lawyers.
All this information exchange includes sensitive, privacy information.
With emails being hacked and risk of data exposure - is this something you want your clients exposed to?
SideDrawer's Solution
Centralized Portal Based Collaboration
By centralizing all the data and document exchange into one central platform that requires account IDs, passwords and 2-factor authentication, your client information is protected and secured from bad actors.
Clients already expect you to safeguard their financial life, that includes how you host, manage, and exchange information with them and their related parties.
Challenge & Risk
Financial Planners Collecting 50+ Files
Financial Planners need to collect as much as 100 files from clients during an extensive financial and tax planning engagement.
These files are collected via file share links, attachments, text messages, physical copies, and any combination of these methods. These files are also likely to be collected from more than one person.
This creates hours of hidden administrative work in managing the documents, seeing what's outstanding and what remains to be collected.
SideDrawer's Solution
Using Info Requests as Form & File Requests
Info Requests is a unique feature that includes a digital form that can be templated and connected to other platforms like CRMs.
Having forms incorporated into the same platform enhances the client experience and significantly reduces the administrative burden of managing all the varied data that's being collected.
File Requests also ensure collected information is organized seamlessly into convenient categories - simplifying it for internal users, clients and 3rd party collaborators.
Challenge & Risk
Asset Managers working with Referral Advisors
Asset Managers who work closely with a Referral Advisor network need to deliver not only quarterly statements and tax slips to their investors, but also share necessary updates with their referring advisors.
These advisors need to access information in a timely basis, and would normally rely on the client to download statements and email them to the referring advisor.
This is neither a seamless experience, nor efficient or secure.
SideDrawer's Solution
Adding Referring Advisors as Permissioned Users
SideDrawer's unique granular permissioning capability allows referring advisors (or 3rd party users) to be added at scale for specific information.
These permission settings can be updated and adjusted to reflect changing team members, re-allocations and clients who may switch referring advisors.
Challenge & Risk
Banks & Credit Unions Exchanging Sensitive Client Files
Large enterprises historically used 'secure email' 3rd party platforms to send sensitive documents or content to clients.
'Secure email' required the recipients to create a login and password with the 3rd party platform to authenticate the user. The branding did not align with the originating firm.
Accessing the content was on a 1995-style web-mail platform. Typically responses had to be crafted within this platform and any attachments were allowed typically one-at-a-time.
'Secure email' is widely considered to be a poor user experience and a universally disliked experience.
SideDrawer's Solution
Enterprise 'Digital Vault' based Exchange
SideDrawer's solution offers a 100% white-labeled solution that integrates with the enterprises' existing online banking environment.
Users login with their existing banking credentials (multiple protocols supported) and login to the enterprises' own "digital vault" platform - or whatever you wish to call it.
Here - any forms, files or content can be shared with the client, or with other 3rd parties (if you permit).
Challenge & Risk
Wealth Managers Aggregating Alts Reporting
Wealth Managers with Ultra High Net Worth (UHNW) clients have reporting aggregation from multiple parties, such as Addepar as an example.
Wealth Managers are required to aggregate reporting across all these sources which is heavily time consuming due to the non-standardized reporting methods, and also provide them to clients and their professional network in a secure manner.
SideDrawer's Solution
Consolidated Alts Reporting within SideDrawer
SideDrawer's vault platform can ingest statements, reports, and data from 3rd party systems through our built-in integrations (such as Addepar) or through a simple 5-click process using our Report Delivery capability.
By consolidating the reports into the vault, Wealth Managers maintain client privacy protecting the sensitive information contained within the reports, and sharing them with their professional network through existing means.
Challenge & Risk
Estate Lawyers & Advisors Counselling Clients
Estate Planning requires the collection of a variety of documents, and then sharing them selectively with precise permissions for 3rd party users like accountants, family members and advisors.
The engagement process is time consuming, and without adequate access permissions and secure channels, risks exposing sensitive information.
SideDrawer's Solution
Centralized Permission Management & Sharing
SideDrawer's unique access management allows for easy to use and transparent permission setting. With complete transparency and reporting, it becomes easily identifiable if inappropriate access was provided.
With an easy to access permission menu, any admin or Editor user can review permissions on a regular basis and adjust if needed.
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